Frequently Asked Questions

Do you have an end user licence agreement for your sound packs/files, and where can I read it?
Yes. Here it is.

What are the payment options?
You can pay with credit card or Paypal.

What about taxes?
For EU customers: The Value Added Tax (VAT) of your country is already included in the price.
For non-EU customers: No taxes apply.

Why are there "combined" and "split" versions of some sound packs?
The combined version is made for sound designers/editors who might use programs like Soundminer, while the split version ist probably the better fit for video editors or people in the games industry.

Which file format do I get?
Single Sound FX Store / Credit Packs: 16bit / 44.1kHz WAV files
Sound Packs: 24bit / 96kHz WAV files

After purchase, when do I have to download the files?
After your purchase, you can instantly download the files. You will also receive an email with download links. Those links are valid 30 days from the date of purchase. If any problem occurs, don't worry, just contact us.

You recorded & edited thousands of sound effects. Are you crazy?
Probably yes.

My question was not answered here. What can I do?
Just send us a message to hello@thesoundpacktree.com and we will answer your question as quickly as possible.